Location: Dubai, UAE
Industry: Courts/Governmental
Website: www.difccourts.ae
DIFC Courts
USE CASE
DIFC Courts
The DIFC Courts is an independent English language common law judiciary based in the Dubai International Financial Centre (DIFC) with jurisdiction governing civil and commercial disputes.
Unique Expertise and Exceptional Services
Its mission is to uphold the principles of fairness and impartiality and to dispense equal justice according to the law and international best practices. The DIFC Courts comprises of the Small Claims Tribunal (SCT), Court of First Instance, and Court of Appeal.
Challenges needed to over come
Users had to show their passports on webcams during online court proceedings, which can lead to technical glitches and uncomfortable experiences due to varying internet connection qualities.
Challenges needed to over come
Biometric Authentication:
With FACEKI, the organization introduced biometric authentication, eliminating the need for users to show physical documents on webcams. This significantly streamlined the process and reduced stress as well as technical issues during court sessions.
Enhanced User Experience:
By leveraging FACEKI’s biometric authentication, the organization not only improved the user experience but also streamlined court proceedings, eliminating connectivity obstacles and ensuring seamless participation.